Insight

Repositioning a tech brand to support strategic growth beyond its core market.

Onwave is a connectivity provider with a difference – they aggregate multiple networks (cellular, fibre, satellite and more) into one managed solution that gives businesses true visibility and control over their operations.

Their challenge wasn’t just digital – it was strategic. They were shifting focus away from their traditional construction market into new verticals, requiring a repositioned brand, new personas, and a sharper proposition to match the ambitions of their commercial strategy.

Strategy

We started by uncovering Onwave’s real commercial objective: breaking into unfamiliar territory. We helped them define and articulate two distinct new customer personas – each with vastly different needs, language, and buying motivations.

 

Next, we tackled the brand. The existing look and feel didn’t reflect the scale or innovation of their offer – so we transformed it into something sharper, more technical, and much more enterprise-ready. This repositioning was critical for standing toe-to-toe with major competitors like Vodafone and BT.

 

Finally, we applied this new brand across a redesigned digital estate – including a futureproof website built to support their refreshed proposition, sales materials, and inbound strategy.

Delivery

Smarter design and sharper messaging drove a 143% increase in submissions and nearly doubled email click-throughs.

Commercial strategy workshops and persona development

Brand transformation – identity, messaging, tone of voice

New visual system and design aesthetic

Responsive website development aligned with new positioning

Strategic sales enablement and product proposition support

Making It Matter

Matter helped us get to the bottom of our real commercial challenge of how to scale the business most effectively. We’ve been incredibly impressed by their technical understanding, real marketing insight and experience and the final design output is outstanding.

Simon OrmstonSales & Marketing Director, Onwave